Lean in Healthcare Comes to Human Resources

Presentations

Read Lindalee Lawrence (Certified in Lean in Healthcare) and Laurie Peck of Beth Israel Deaconess Medical Center on Lean in Healthcare Comes to Human Resources, Lean Principles and How They Apply to Human Resources.

Watch Laurie Peck on video (ThedaCare Center for Healthcare Value). 

Additional Resources - Learn More about Lean in Healthcare

 "Leading a Continuous Improvement Culture" 2008, ThedaCare Center for Healthcare Value, Healthcare Value Network.

See more Lean videos on Healthcare Value Network's YouTube Channel

Watch for the Massachusetts Hospital Association's Educational Programs on Lean Certification and Lean in High Stakes Medicine

  • Karen Auge, "Denver Health Saves Millions using Toyota Efficiency Principle", The Denver Post, 2010.
  • Mark Graban, Lean Hospitals:  Improving Quality, Patient Safety, and Employee Satisfaction, CRC Press, 2008.
  • John Grout, "Mistake-proofing the design of health care processes", (Prepared under an IPA with Berry College). AHRQ Publication No. 07-0020. Rockville, MD: Agency for Healthcare Research and Quality; May 2007.
  • Cheryl M. Jekiel, "Lean Human Resources, Redesigning HR Processes for a Culture of Continuous Improvement", CRC Press, 2011.
  • Charles Kenney, Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience, CRC Press, 2010 (Forward by Donald Berwick)
  • Jeffrey K. Liker, "Human Resource Development in the Toyota Culture" , 2008 Industry Month Guide.
  • Brian Reed, Interview with Michael Casper, Justin Gillmor, Becky  Gillmor, and Ravin Jesuthasan. All  Things Considered, NPR  November 23, 2009.
  • Shigeo Shingo, Zero Quality Control: Source Inspection and the Poka-yoke System, Japan Management Association, 1985
  • Monica W. Tracey and Jamie Flinchbaugh "How Human Resource Departments Can Help Lean Transformation" Target Volume 22, Number 3, Third Issue 2006, 5- 10.
  • John Toussaint and Roger Gerard, On the Mend, Lean Enterprise Institute, 2010.

 

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